Refund policy

Returns

We want you to love your Wishing Wells purchase! Returns may be requested within 14 days of delivery.

To be eligible for a return, items must be unworn, unwashed, unused, and in their original condition with all original tags attached. Items with signs of wear, odors, stains, makeup, pet hair, or damage after delivery will not be accepted.

To request a return, please contact us at shopwishingwells@gmail.com before sending your item back. Returns sent without prior approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs for regular returns, including returns due to fit, size, or change of mind. Original shipping charges are non-refundable.

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible so we can make it right. If the mistake is ours, Wishing Wells will cover the appropriate shipping costs.

Final Sale

Items specifically marked Final Sale and gift cards cannot be returned.

Exchanges

We do not guarantee direct exchanges because sizes and inventory may sell out. If you need another size, you may return your eligible item and place a new order.

Refunds

Once your return is received and inspected, we’ll notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

Questions? Contact us at shopwishingwells@gmail.com.